Last updated: September 5, 2025
Information We Collect
Personal Information:
- Name, email address, phone number, and billing/shipping addresses
- Payment information (processed securely through our payment provider)
- Account login credentials
Order Information:
- Order history and communication records
Technical Information:
- IP address, browser type, device information
- Website usage data through cookies and analytics tools
How We Use Your Information
- Order Processing: Fulfill your orders and provide customer support
- Communication: Send order updates, shipping notifications, and respond to inquiries
- Service Improvement: Analyze usage patterns to enhance our website and services
- Marketing: Send promotional emails about new materials or services (with your consent)
Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Shipping companies and payment processors
- Legal Requirements: When required by law or to protect our rights and safety
Data Security
We protect your information using:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
Your Rights
You can:
- Access, update, or delete your personal information
- Opt out of marketing communications
Cookies
We use cookies to:
- Remember your login status and preferences
- Analyze website traffic and user behavior
You can disable cookies in your browser settings, though some site features may not work properly.
Data Retention
- Account Information: Retained while your account is active
- Order Records: Retained while your account is active for warranty and legal purposes
International Users
Your information may be transferred to and processed in United States of America where our servers are located. By using our services, you consent to this transfer.
Children's Privacy
Our services are not intended for users under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with a new "Last updated" date. Continued use of our services constitutes acceptance of changes.
Contact Us
For privacy-related questions or requests:
- Email: sales@industriousmodels.com
- Address: 6820 Meadowridge Ct, Ste A2, Alpharetta, GA 30005
